FAQ

What do I get to see when I become a member?
You will have access to all pics and clips within the members area.
How many updates will appear within a month?
Usally we do 10 updates with more than 1000 pics and 10 minute movie each month. From time to time there will be more updates.
I can't login. What is wrong?
Please check your username and password. It is important to enter both exactly. When you use copy and paste, it sometimes happens, that a blank is inserted at the end of the string. Then the login doesn't work.
I don't have full access to all the stuff. Why?
Your membership needs to be activated manually. Meanwhile you have access to more than 100.000 pics and clips released till the end of 2012, so please take a look at this stuff first. It will not take long until you get full access, usually within a few minutes. But sometimes I need to sleep, so it could take a few hours. If you had a membership before, you don't need to wait and you can automatially activate your membership using your email address.
How can I cancel my membership?
If you joined via Paypal you don't need to cancel because the membership automatically ends. If you subscribed a single, non recurring membership there is no need to cancel too. Only if you have a recurring membership you need to cancel it, if you don't want to stay member anymore. You can do it anytime and the membership will end at the end of the payment period. You can cancel your membership by using the following link: https://support.ccbill.com
I lost my username and password. What can I do?
If you joined via CCBill you can find it here: https://support.ccbill.com. If you joined via Paypal, you can get it here: newlogindata
Don't want a membership. How can I get order single sets?
If you are not interested in a membership, you can order single photo- or videosets by adding it to your shopping card. Afterwards you will be redirected to the shopping card, so you can see all the selected sets. The minimum order limit is $3. Confirm your order and use the Paypal 'buy now' button afterwards to complete payment. You need a Paypal account to do the payment. After payment is done, you will get an email showing the download links. If you order the first time, we need to confirm your order and this could take a few hours, but usually it's done within a few minutes. We need to do this only once, so all following orders will go through immediately.
What is a recurring membership?
A recurring membership doesn't end after 30 days and it will be renewed for another 30 days. So, if you want to stay longer than 30 days, just choose the recurrng membership. Every month only costs $9,95.
Do you offer ZIP files for faster download?
ZIP files are offered for all picture sets.
What resolution and format do the clips have?
Older clips have 768 x 576 pixel resolution and DivX or WMV format. Newer clips have both 1280 x 720 pixel MP4 format and 720 x 400 pixel WMV format as well.
I can't play the clips. What is wrong?
You can watch all WMV clips with Windows Media Player. For Mac users I recommend the free Flip4Mac plugin for Quicktime Player. You can play all MP4 clips with Quicktime Player on Mac OS and with Windows Media Player in Windows 7. For Vista or XP users I suggest to install the free Quicktime Player or the free VideoLAN player.
My credit card has expired. Can I update to a new card?
Yes, please update the credit card information if you have a recurring membership. Otherwise CCBill can't charge your credit card and then the membership automatically ends. You can change the credit card information by using the following link: https://support.ccbill.com
What browser do you recommend?
I recommend to use an actuall version of Internet Explorer, Firefox, Safari or Chrome. The website works for Internet Explorer 7 or 8, but I suggest to use Version 9 if possible. The video preview for example only works in Internet Explorer Version 9.
18 U.S.C. 2257 Record-Keeping Requirements Compliance Statement
All models are over 18 years of age at the time of production. All visual depictions of actual sexually explicit conduct produced after July 3, 1995, and displayed on this Website, comply with the provisions of Title 18 U.S.C. ยง2257. All other visual depictions displayed on this Website are exempt from the provision of 18 U.S.C. section 2257 and 28 C.F.R. 75 because they do not portray conduct as specifically listed in 18 U.S.C section 2256 (2) (A) through (D), but are merely depictions of non-sexually explicit nudity, or are depictions of simulated sexual conduct, or are otherwise exempt because the visual depictions were created prior to July 3, 1995. With respect to all visual depictions displayed on this Website, whether of actual sexually explicit conduct, simulated sexual conduct or otherwise, all persons were at least 18 years of age when said visual depictions were created. The owners and operators of this Website are the primary producers (as that term is defined in 18 U.S.C. Section 2257) of the visual content contained in the Website.

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